Orthodontics · Valleyfield and Vaudreuil-Dorion

Orthodontic treatment started elsewhere: continuing it in Valleyfield or Vaudreuil-Dorion

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  1. A warm welcome, all smiles.

    From the moment you arrive: a big smile, a listening ear and real understanding. No judgment, even if it’s been years.

  2. The price quoted is the price you pay.

    Written estimate before any treatment. If the plan changes during your appointment, we tell you before going further.

  3. 15 min late? We let you know.

    By text or in person, and we offer to reschedule at no charge.

  4. No treatment without your consent.

    A copy of your X-rays and your file is provided on request.

  5. Insurance checked before treatment.

    Direct billing to RAMQ, CDCP and your insurer.

  6. Left a message? We call you back.

    During opening hours: a reply the same day, or as soon as we reopen if it comes in late in the day.

  7. Nervous? We take more time.

    For you or an anxious child. The first visit can be done with no treatment at all.

  8. Our mistake, our responsibility.

    A billing, claim or booking error on our part? We fix it at no cost to you.

  9. We show you what we see.

    Your X-rays on screen: what is urgent, what can wait, and the simplest option first.

  10. The same dentist, visit after visit.

    On request. Each clinic is owned by its dentist.

Orthodontics

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01In brief

Can you continue orthodontic treatment started elsewhere?

Assessed case by case

Yes, often. When you move or change clinics during treatment with braces or aligners, a dentist can take over after assessing how far along the treatment is. The key is to get your file (treatment plan, X-rays, notes) from the original clinic and not let too much time go by without follow-up. At Go Dentiste, our general dentists assess each case and tell you whether they can continue or whether an orthodontist is preferable: 514-533-3368.

02What to know

The steps of a transfer

A transfer takes some preparation: a few simple steps save time.

  1. Ask for your fileTreatment plan, X-rays, photos, notes and, for aligners, information on the system used. You are entitled to a copy of your file.
  2. Clarify paymentsAsk for a statement of account: what has been paid, what corresponds to the part already done, and what is still owing or refundable.
  3. Have the situation assessedThe dentist examines the state of the treatment, the appliances in place and the health of the teeth and gums before suggesting next steps.
  4. A written plan for what’s nextYou receive the estimated length and cost to finish the treatment, before anything is done.

What to bring to the first appointment

  • Your original treatment plan, if you have it
  • Your recent X-rays
  • Your current aligners and the next ones, if applicable
  • Your retainer, if it has already been made
  • Your insurance card and receipts for payments made

Good to know: Aligners from a given system can’t always be continued as is at another clinic: a new plan may be needed. The dentist explains this after the evaluation.

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New patients · First visit

Your complete checkup, in a single visit.

A 45- to 75-minute visit

  • Complete exam service and low-dose X-rays
  • Cleaning service, the same day when possible
  • Written treatment plan, every cost explained
  • Coming as a family? Grouped appointments on request: a single trip

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03Options

Three possible outcomes

They depend on the type of appliance, how far along treatment is and how complex the case is.

  • Continue with usBraces or aligners, when the case falls within our general dentists’ scope of practice. You receive a written plan and cost for the rest of treatment.
  • Adapt the planIf the original system can’t be continued, a new plan is proposed based on the current position of the teeth.
  • Refer to an orthodontistFor complex ongoing treatment, we refer you to an orthodontist and send them your file.

04At our clinics

Continuing your treatment at our clinics

Our clinics in Valleyfield and Vaudreuil-Dorion welcome new patients who are mid-treatment. At the first appointment, the dentist assesses the state of the treatment and explains what they can do going forward.

In the meantime, if a wire pokes or a bracket comes loose, call the clinic: we explain what to do and give you an appointment, subject to availability.

Directions to the Valleyfield clinic

Directions to the Vaudreuil-Dorion clinic

Opening hours

ValleyfieldVaudreuil-Dorion
MondayMon8 a.m. – 5 p.m.9 a.m. – 4 p.m.
TuesdayTue8 a.m. – 7 p.m.9 a.m. – 4 p.m.
WednesdayWed8 a.m. – 5 p.m.9 a.m. – 4 p.m.
ThursdayThu8 a.m. – 5 p.m.9 a.m. – 4 p.m.
FridayFri9 a.m. – 2 p.m.9 a.m. – 4 p.m.
SaturdaySat9 a.m. – 2 p.m.Closed
SundaySun9 a.m. – 2 p.m.Closed
Bright dental treatment room with an orange chair — Go Dentiste dental clinic in Salaberry-de-Valleyfield

06FAQ

Frequently asked questions: treatment started elsewhere

Does my former clinic have to give me my file?

You have the right to obtain a copy of your file. Make the request in writing; reasonable copying fees may apply.

Will I pay twice?

The cost to finish the treatment is given to you in writing after the evaluation. For the part already paid, check with your former clinic and your insurer.

Does my insurance carry over with the transfer?

Often, the lifetime maximum for orthodontics takes into account what has already been reimbursed. A pre-determination for the rest of the treatment lets you check.

Can my aligners be continued?

Sometimes. It depends on the system used and how far along treatment is. If not, a new plan is proposed based on the current position of the teeth.

My braces are hurting me while I wait for the transfer: what should I do?

Cover the part that pokes with orthodontic wax and call the clinic. An appointment can be given, subject to availability.

Have a question about orthodontics? Book an evaluation.

Orthodontic evaluation from age 7 in Valleyfield (7 days a week) and Vaudreuil-Dorion (Monday to Friday). New patients welcome, online booking 24/7.

Content prepared by the Go Dentiste team (Dr Dominic Morel-Maynard, general dentist and owner). Last updated: October 11, 2026. General information for guidance only: only an in-clinic exam can establish a diagnosis and a treatment plan suited to your situation. At Go Dentiste, orthodontic services are offered by general dentists; cases that require it are referred to an orthodontist.